INTRODUCTION
At The Trial Store, we strive to provide a seamless shopping experience with prompt and reliable delivery services. This Shipping Policy outlines the details of our shipping procedures, delivery times, and related information. By using our services, you agree to the terms outlined in this Shipping Policy.
SHIPPING AREAS
Standard shipping is available for Pan India location, including Jammu & Kashmir, North East and Andaman Nicobar. Please Note that Products will be delivered within 7-9 days of placing the order subject to contingency and circumstances.
DELIVERY TIMES
Shipping & Delivery : Orders will be Processed, Packaged, and Shipped within 1 - 2 Business Days of the purchase & order confirmation.
Note: Order processing can be delayed due to public/national holidays.
Metro Cities : Delivery within 5 - 7 business days (After dispatch)
Availability: Standard shipping times apply based on the location and logistics.
SHIPPING RATES
Prepaid Orders: Free Shipping.
Cash On Delivery(COD) Orders: Rupees 49 shipping charge applies (This charge is levied by our third-party logistics partners for cash collection and does not involve us).
ORDER TRACKING
Once your order is shipped, you will receive a confirmation email with tracking details. You can use these details to track the status of your delivery on our website or the delivery partner’s platform.
PAYMENT
Payment methods include cash on delivery (COD) and other available payment options at checkout.
RETURN AND EXCHANGE POLICY
Products can be returned within 10 days of delivery.
Condition: Items must be returned in their original condition with all packaging and tags intact.
Reverse Shipment Charges:
- No Charge: If the return is due to a damaged product or incorrect size.
- Rs:- 199 Charge: If the return is due to personal preference (e.g., the customer did not like the product), a Rs:-200 reverse shipment fee will be deducted from the refund amount.
CUSTOMER SUPPORT
If you have any questions or need assistance regarding your order, shipping, or delivery, please contact our customer support team:
Email: support@thetrialstore.in
Phone: (+91) 88003-22785
CHANGES TO SHIPPING POLICY
The Trial Store reserves the right to modify this Shipping Policy at any time. Any changes will be posted on this page. Your continued use of our services after any changes constitutes your acceptance of the new Shipping Policy.
Thank you for choosing The Trial Store. We look forward to serving you with a convenient and satisfying shopping experience.
